Refund policy

• 15 day return & exchange policy from delivery date. Please note, we do not offer a pre-paid label for refunds.
• "On Sale" items ARE FINAL SALE.
• Tech Support recommendations are only suggestions. All products are subject to customer discretion. We may recommend a certain product but there are numerous options. Do your research on which products will best suit you.
• Please inspect your order upon delivery and if there are any defects, damage, or you are not satisfied please contact us within 7 days. Please see our warranty page for more details in regards to warranties.
• To be eligible for a return, your item must be in unused and in the same condition that you received it (parts cannot be installed). It must also be in the original packaging and have original hang cards/tags. There is a 15 day window for returns, goods must be received back Mosport Machine within the 15 day window.
• We will not warranty or accept any returns for products that have been modified in anyway.
• Returns & Exchanges should be sent to 13124 Lancaster Rd. Oakdale, CA 95361
• Once your return has been received and inspected, you will receive an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• Refunds are at the discretion of Mosport Machine.
• SHIPPING COST IS NON-REFUNDABLE
• WHEN SHIPPING AN ITEM back to Mosport Machine, WE SUGGEST USING A TRACKABLE SHIPPING SERVICE - WE ARE NOT RESPONSIBLE FOR A LOST RETURN AND WILL NOT ISSUE A REFUND.
• Please allow 4-5 business days for your return or exchange to be processed.
• If you haven't received a refund yet, first check your bank account again. Then, contact your credit card company. It usually takes 4-5 business days to post.